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Terms and Conditions

By placing an order with Internetbay Ltd, you confirm that you are in agreement with and bound by the terms and conditions below.

Definitions:

The Client : The company or individual requesting the services of Internetbay Ltd.
Internetbay Ltd: The partners, their employees or appointed agents.

General

Internetbay Ltd will carry out work only where a written purchase order is provided either by mail or fax. Internetbay Ltd will carry out work only for clients who are 18 years of age or above.

Website Design

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Internetbay Ltd cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The web server, website, graphics and any programming code remain the property of Internetbay Ltd until all outstanding accounts are paid in full. Any scripts, cgi applications or software (unless specifically agreed) written by Internetbay Ltd remain the copyright of Internetbay Ltd and may only be commercially reproduced or resold with the permission of Internetbay Ltd. All scripts used for ecommerce applications remains the property of Internetbay Ltd.

Internetbay Ltd cannot take responsibility for any copyright infringements caused by materials submitted by the client or 3rd parties. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Internetbay Ltd and where no charge is made by Internetbay Ltd for such additions, Internetbay Ltd accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Internetbay Ltd all materials required to complete the site to the agreed standard and within the set deadline.

Internetbay Ltd will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Internetbay Ltd will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Internetbay Ltd will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Database, Application and E-Commerce Development

Internetbay Ltd cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, cgi applications or software (unless specifically agreed) written by Internetbay Ltd remain the copyright of Internetbay Ltd and may only be commercially reproduced or resold with the permission of Internetbay Ltd.

Where applications or sites are developed on servers not provided by Internetbay Ltd, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Internetbay Ltd before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Internetbay Ltd will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

Compatibility

Internetbay Ltd will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 6 upwards and to an acceptable level with Mozilla Firefox. Internetbay Ltd can offer no guarantees of correct function with other browser software.

Internetbay Ltd will endeavour to ensure that any developed/designed site or application will function correctly with the technologies and software versions used when the software is initially installed. This includes versions of PHP, MYSQL, Javascript, CSS, Html and any other technologies used during development. Internetbay Ltd does not warrant that the Website will work with any other server technologies or versions of software other than those used.

Website Hosting

Whilst Internetbay Ltd offers hosting of websites, no guarantees can be made as to the availability or interruption of this service by Internetbay Ltd cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service. Internetbay Ltd reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the any hosting service should the necessity arise. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Payment of Accounts.

A deposit may be required from a new client before any work is carried out. In all cases, website hosting fees and any costs incurred by Internetbay Ltd on behalf of the client are payable in advance and are non-refundable. It is the Internetbay Ltd policy that any outstanding accounts for work carried out by Internetbay Ltd or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Internetbay Ltd. If accounts are not settled or Internetbay Ltd have not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

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